Refund policy

At Tolvane, we want you to be satisfied with your purchase. If you have any questions or concerns regarding a refund, please contact our customer support team.

Refund Eligibility

You may be eligible for a refund depending on the circumstances of your purchase and the applicable refund terms.

NOTE: You may be eligible for a return-less refund, meaning you may receive a refund without needing to send the item back.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We will review the issue and determine the appropriate resolution.

Refund Processing

Once we have received and inspected a returned item, we will notify you whether your refund has been approved or declined.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us for assistance.

Contact Us

If you have any questions about refunds, please contact our customer support team:

Brand: Tolvane Labs

Legal entity: Saaf Nutrition LLC

Email: hello@tolvanelabs.com

Business address: 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, United States